How to Communicate with Hotel Staff in Thailand

10/18/20252 min read

Connecting with Hotel Staff

Staying at a hotel can be a delightful experience, especially when you’re in a new place. However, to truly enjoy everything it has to offer, you may need to reach out to the staff for assistance. Whether you’re looking for amenities or just need a bit of help, knowing how to communicate effectively can make your stay much smoother.

Common Inquiries at the Reception

When you approach the reception, you might want to ask about available amenities, or perhaps request assistance with your stay. Here are some useful phrases:

Asking for extra towels

ขอผ้าเช็ดตัวเพิ่มหน่อยค่ะ/ครับ (Khǎaw phâa-chét-dtua pʉ̂ʉm nòi ká/kráp) - Could I have some extra towels, please?

Asking for extra pillows

ขอหมอนเพิ่มหน่อยได้ไหมคะ/ครับ (Khǎaw mǒn pʉ̂ʉm nòi dâai mái ká/kráp) - Could I have an extra pillow?

Asking for more toilet paper

ขอทิชชู่เพิ่มหน่อยค่ะ/ครับ (Khǎaw thít-chûu pʉ̂ʉm nòi ká/kráp) - Can I get more toilet paper?

Asking for extra blankets

ขอผ้าห่มเพิ่มหน่อยได้ไหมคะ/ครับ (Khǎaw phâa-hòm pʉ̂ʉm nòi dâai mái ká/kráp) - Could I have an extra blanket?

Asking for room cleaning

ขอให้แม่บ้านทำความสะอาดห้องได้ไหมคะ/ครับ (Khǎaw hâi mɛ̂ɛ-bâan tham khwaam sà-àat hông dâai mái ká/kráp) - Could you have the housekeeping clean my room?

Asking for late check-out

ขอเช็คเอาต์ช้าหน่อยได้ไหมคะ/ครับ (Khǎaw chék-âawt cháa nòi dâai mái ká/kráp) - Can I check out later than the usual time?

Asking about Wi-Fi password

ขอรหัส Wi-Fi หน่อยค่ะ/ครับ (Khǎaw rá-hàt Wi-Fi nòi ká/kráp) - Could you give me the Wi-Fi password, please?

Asking for checking water leak

น้ำไม่ไหล ขอช่วยดูห้องให้หน่อยได้ไหมครับ/คะ (Náam mâi lâi, khǎaw chûay duu hông hâi nòi dâai mái kráp/ká) - The water isn’t running. Could you please take a look at my room?

Asking for checking the Air Conditioner

แอร์ในห้องพักไม่ทำงาน ขอช่วยรบกวนดูให้หน่อยได้ไหมครับ/คะ (Aeer nai hông-phák mâi tham-ngaan, khǎaw chûay róp-guan duu hâi nòi dâai mái kráp/ká) - The air conditioner in my room isn’t working. Could you please take a look?

Asking for help with luggage

ช่วยยกกระเป๋าไปที่ห้องให้หน่อยได้ไหมคะ/ครับ (Chûay yók grà-bpǎo bpai thîi hông hâi nòi dâai mái ká/kráp) - Could you help bring my luggage to the room?

Asking for local information or directions

มีแผนที่หรือข้อมูลท้องถิ่นไหมคะ/ครับ (Mii phɛ̌n-thîi rʉ̌ʉ khɔ̂ɔ-muun thâwng-thîn mái ká/kráp) - Do you have a map or local information?

Asking about breakfast time

อาหารเช้าเริ่มกี่โมงคะ/ครับ (aa-hǎan chǎo rœ̂œm gìi moong ká/kráp) - What time does breakfast start?

Expressing Gratitude

Lastly, remember to express thanks when staff assist you. A simple gesture can go a long way in building rapport.


ขอบคุณมากครับ/ค่ะ (Khâawp-khun mâak kráb/kâ)
Thank you very much!

Using these phrases will not only help you communicate better but also enhance your overall experience at the hotel. So give it a shot next time you're on holiday!

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